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Old 04-16-2018, 03:52 PM   #26
cerbomark
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or are you saying they ordered another in addition to make a matching set?
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Old 04-16-2018, 03:56 PM   #27
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Quote:
Originally Posted by cerbomark View Post
or are you saying they ordered another in addition to make a matching set?
you'll need to check the other threads for that answer
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Old 04-16-2018, 04:06 PM   #28
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LOL< really? What other threads?
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Old 04-16-2018, 04:27 PM   #29
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^he's got three active threads that are all slight variations of this exact same topic
each one partially updated
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Old 04-16-2018, 04:32 PM   #30
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LOL, I know I was just being a smart a$$. BUT I couldn t find the others this time. I ll come across them at some point. Thanks.
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Old 04-16-2018, 06:13 PM   #31
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The tire needed to be replaced regardless as it was on the accident side and could have taken damage.

Repair shop ordered one, slapped it on and the light began to blink.

SOA informed collision shop that the tire they ordered had a circumference that was 1/2" less than the others, even though it is the same exact tire. I would say manufacturing defect, either way it was going 1mph less than the other wheels.

Repair shop orders new tire of the same kind, puts it on, light gone for good.

So they ordered 2 tires and only 1 is on the car. I believe this should be placed on the repair shop and will dispute the charge for the first tire.

@Samurai Jack, I believed them to be different enough to warrant their own threads. Although they are only slightly different, each has it's own question.
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Old 04-16-2018, 06:15 PM   #32
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The tire needed to be replaced regardless as it was on the accident side and could have taken damage.

Repair shop ordered one, slapped it on and the light began to blink.

SOA informed collision shop that the tire they ordered had a circumference that was 1/2" less than the others, even though it is the same exact tire. I would say manufacturing defect, either way it was going 1mph less than the other wheels.

Repair shop orders new tire of the same kind, puts it on, light gone for good.

So they ordered 2 tires and only 1 is on the car. I believe this should be placed on the repair shop and will dispute the charge for the first tire.

@Samurai Jack, I believed them to be different enough to warrant their own threads. Although they are only slightly different, each has it's own question. Also for ease of viewing.
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Old 04-16-2018, 06:39 PM   #33
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That cost shouldn t be on you. What if you ordered four tires and one was different, would that be your fault?
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Old 04-16-2018, 06:42 PM   #34
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LOL, so which tire did you pay for? The first or second? Which tire did the insurance company pay for? See what I m saying?
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Old 04-16-2018, 06:44 PM   #35
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I'm just as confused as man.

The insurance paid for the first one. And I gotta pay the second.
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Old 04-16-2018, 06:46 PM   #36
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If the first one got returned then Insurance company shouldn t be paying for that. Someone got a free tire here. Two tires got paid for then.
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Old 04-17-2018, 07:00 AM   #37
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I'll get my money back. Thanks for the help so far
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Old 04-17-2018, 07:53 AM   #38
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Quote:
Originally Posted by mcursch88 View Post
I'm just as confused as man.

The insurance paid for the first one. And I gotta pay the second.
yeah that's nonsense
there's zero chance in hell they are tossing a bran new $200 tire in the garbage because it was mounted for a few days and driven maybe a mile
heck it probably still has those colored lines on the treads and the little hairy things that stick out of new tires
that tire will be sold, no way you should pony up for that
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Old 04-17-2018, 09:36 AM   #39
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If you're paying for the tire, you want it in your trunk. Some craigslist buyer will pay you something so it's not a total loss.
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Old 04-17-2018, 09:44 AM   #40
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Quote:
Originally Posted by Jack View Post
If you're paying for the tire, you want it in your trunk. Some craigslist buyer will pay you something so it's not a total loss.
agreed. i am disputing charge with USAA, if i can't get my money back im getting that tire.

i am happy though that i got the car back
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Old 04-17-2018, 10:32 AM   #41
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Quote:
Originally Posted by rtv900 View Post
the little hairy things that stick out of new tires
Mine still had the little hairy things with over 1k miles on it. Only now at 3k are they actually I think gone.
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Old 04-17-2018, 10:54 AM   #42
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Quote:
Originally Posted by rtv900 View Post
yeah that's nonsense
there's zero chance in hell they are tossing a bran new $200 tire in the garbage because it was mounted for a few days and driven maybe a mile
heck it probably still has those colored lines on the treads and the little hairy things that stick out of new tires
that tire will be sold, no way you should pony up for that
Minor pick......I have seen you use it before (maybe your device or software).
It is NOT "bran new", it is "brand new".


Quote:
Originally Posted by Jack View Post
If you're paying for the tire, you want it in your trunk. Some craigslist buyer will pay you something so it's not a total loss.
Quote:
Originally Posted by mcursch88 View Post
agreed. i am disputing charge with USAA, if i can't get my money back im getting that tire.

i am happy though that i got the car back
Agreed on both.
The shop had a spec for the tire, incompatible tire was installed.
-they spec'd it, bought it, installed it......their issue.
-you WANT the tire back if the charge is not reversed. Period. You have proven a correct tire fixes the issue and YOU didn't order/install the tire.

Start nice (state the facts), only get pissy if they still want to charge you.

As an example, if a customer comes to me with their parts, I warrantee MY work.
If I order the parts, then I warrantee the whole job.

They ordered parts, it's their issue........
You have the backup of, "correct part ordered, issue resolved".
Period.

Sorta an, "open/shut case".
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Old 04-17-2018, 11:43 AM   #43
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Quote:
Originally Posted by Abismo View Post
Mine still had the little hairy things with over 1k miles on it. Only now at 3k are they actually I think gone.
I believe that.
I've been amazed how friggin long those little things last
I think they put the good rubber in those things and fill in the treads with the cheap rubber

Quote:
Originally Posted by Charlie-III View Post
Minor pick......I have seen you use it before (maybe your device or software).
It is NOT "bran new", it is "brand new".

.
yeah I didn't realize it was typing that way
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Old 04-17-2018, 12:27 PM   #44
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Quote:
Originally Posted by mcursch88 View Post
The tire needed to be replaced regardless as it was on the accident side and could have taken damage.

Repair shop ordered one, slapped it on and the light began to blink.

SOA informed collision shop that the tire they ordered had a circumference that was 1/2" less than the others, even though it is the same exact tire. I would say manufacturing defect, either way it was going 1mph less than the other wheels.

Repair shop orders new tire of the same kind, puts it on, light gone for good.

So they ordered 2 tires and only 1 is on the car. I believe this should be placed on the repair shop and will dispute the charge for the first tire.
Quote:
Originally Posted by Charlie-III
The shop had a spec for the tire, incompatible tire was installed.
-they spec'd it, bought it, installed it......their issue.
-you WANT the tire back if the charge is not reversed. Period. You have proven a correct tire fixes the issue and YOU didn't order/install the tire.

Start nice (state the facts), only get pissy if they still want to charge you.

As an example, if a customer comes to me with their parts, I warrantee MY work.
If I order the parts, then I warrantee the whole job.

They ordered parts, it's their issue........
You have the backup of, "correct part ordered, issue resolved".
Period.
What he said ^^^
Don't let the Repair shop screw you because that is what they are trying to do
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Old 04-17-2018, 01:52 PM   #45
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Quote:
Originally Posted by mcursch88 View Post
The tire needed to be replaced regardless as it was on the accident side and could have taken damage.

Repair shop ordered one, slapped it on and the light began to blink.

SOA informed collision shop that the tire they ordered had a circumference that was 1/2" less than the others, even though it is the same exact tire. I would say manufacturing defect, either way it was going 1mph less than the other wheels.

Repair shop orders new tire of the same kind, puts it on, light gone for good.

So they ordered 2 tires and only 1 is on the car. I believe this should be placed on the repair shop and will dispute the charge for the first tire.

@Samurai Jack, I believed them to be different enough to warrant their own threads. Although they are only slightly different, each has it's own question.
The smaller wheel would be spinning faster than the larger ones, not slower. Did you mean to say the new tire is taller, and therefor spinning slower?

No way in the world a manufacturing defect caused the production of a time that is a 1/2" smaller than the next, identical tire, off the line.

Last edited by SoapBox; 04-17-2018 at 02:04 PM.
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Old 04-17-2018, 01:53 PM   #46
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Quote:
Originally Posted by rtv900 View Post
I believe that.
I've been amazed how friggin long those little things last
I think they put the good rubber in those things and fill in the treads with the cheap rubber



yeah I didn't realize it was typing that way
NP, just mentioning.
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Old 04-17-2018, 02:23 PM   #47
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Originally Posted by SoapBox View Post
No way in the world a manufacturing defect caused the production of a time that is a 1/2" smaller than the next, identical tire, off the line.
I guess it depends where it came from.

I know a guy who distributes lifting devices made in China, and a few years back when he started setting up the relationship he went to the plants there a bunch of times.
He said the facilities had dirt floors and guys were walking around barefoot in some cases. And these were facilities where if you were to run that kind of operation in the US you'd be fined out the a$% for something as simple as not having a lousy MSDS booklet hanging on the wall or having a crane hook without that spring loaded latch over the opening.
A 1/2" over the entire circumference really isn't that much for a chop shop like they run in places like that.
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Old 04-18-2018, 08:09 AM   #48
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Quote:
Originally Posted by rtv900 View Post
I guess it depends where it came from.
I would agree with that but it may be that the Repair shop didn't order the correct tire or check the order before installing the tire. A 1/2" is a lot when compared to all the other tires.

It's like buying shoes ( and what are tires to cars but shoes? )
I know a guy who used to work for Rockport shoes. The same size shoe would fit differently, or not at all, depending on what country it was manufactured in.
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Old 04-18-2018, 08:15 AM   #49
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yeah don't get me wrong, I'm not saying this guy should pay for two tires regardless of if it was made wrong or they just ordered it wrong, either way it's their problem.
Just saying 1/2" on a circumference really isn't that much.

same with shoes. I'm anywhere from 10 1/2 to 11 1/2 depending on the shoe. Makes it almost impossible to just order shoes unless I'm re-ordering the exact same pair I've had before.
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Old 04-18-2018, 08:22 AM   #50
mcursch88
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Originally Posted by SoapBox View Post
Did you mean to say the new tire is taller, and therefor spinning slower? No way in the world a manufacturing defect caused the production of a time that is a 1/2" smaller than the next, identical tire, off the line.
yes, that is what i meant. i would beg to differ on the latter. These tires were made in Taiwan. Do a quick youtube search on the loose tolerances that are implemented in Chinese/Taiwanese factories.

I would be willing to bet that there were a number of tires that came off the line 1/2" too small.

the wonderful thing, is that my Subaru senses the discrepancy.
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