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Old 05-29-2017, 04:22 AM   #1
ab0815
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Member#: 464530
Join Date: Mar 2017
Location: Ohio
Vehicle:
2017 Impreza
Ice Silver

Default 6.5" headunit reset

I was listening to a podacst on my way home from work yesterday morning. When I went to go to the grocery ALL of my presets were deleted, the buttons said "initializing FM". Has anyone ever had this happen before?
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Old 06-01-2017, 08:00 PM   #2
ctsracer
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Member#: 353403
Join Date: Apr 2013
Chapter/Region: MAIC
Location: Northern VA
Vehicle:
2017 Premium
Carbide Gray Metallic

Default Same Here!

I noticed this morning that all my presets were gone also with the "Initialing FM" message on all the preset icons. The dealer had the car the day before to fix my "rattle" but I don't believe they disconnected the battery. I'll ask the dealer next week, I have a one-on-one with their "expert" to answer any question I have.
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Old 06-08-2017, 09:08 PM   #3
ctsracer
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Member#: 353403
Join Date: Apr 2013
Chapter/Region: MAIC
Location: Northern VA
Vehicle:
2017 Premium
Carbide Gray Metallic

Default No Expert

Well I met with the Subaru person and he hadn't even heard of the station reset issue. I had explained that it occurred twice already but of course it worked while we were in the car. I demonstrated to him how the Android Auto app worked and how I select between two MP3 players, then unplugged my phone from USB and how everything still worked via Bluetooth. Interestingly, when I got back into the car, the presets were all erased with the "initializing FM" messages on the buttons. I went back inside and he witnessed that the had reset. Weirder situation yet, I drove away and hit the fast forward button (I normally use that to tune radio to next station - not scan) and the 3 pages that contain the preset stations just started scrolling continuously. I went back to the dealership and again he witnessed this new issue. He actually took a video of the screen scrolling and said he was going to send the video to Subaru. I told him this was unacceptable if I had to keep resetting the stations. I told him to prepare upgrading my radio to teh 8 inch model if they can't fix this in a reasonable time.
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Old 09-12-2017, 04:40 AM   #4
ab0815
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Member#: 464530
Join Date: Mar 2017
Location: Ohio
Vehicle:
2017 Impreza
Ice Silver

Default

Quote:
Originally Posted by ctsracer View Post
Well I met with the Subaru person and he hadn't even heard of the station reset issue. I had explained that it occurred twice already but of course it worked while we were in the car. I demonstrated to him how the Android Auto app worked and how I select between two MP3 players, then unplugged my phone from USB and how everything still worked via Bluetooth. Interestingly, when I got back into the car, the presets were all erased with the "initializing FM" messages on the buttons. I went back inside and he witnessed that the had reset. Weirder situation yet, I drove away and hit the fast forward button (I normally use that to tune radio to next station - not scan) and the 3 pages that contain the preset stations just started scrolling continuously. I went back to the dealership and again he witnessed this new issue. He actually took a video of the screen scrolling and said he was going to send the video to Subaru. I told him this was unacceptable if I had to keep resetting the stations. I told him to prepare upgrading my radio to teh 8 inch model if they can't fix this in a reasonable time.
I know this is bumping an old thread...but what ever came of this?
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