Welcome to the North American Subaru Impreza Owners Club Saturday October 21, 2017
Home Forums WikiNASIOC Products Store Modifications Upgrade Garage
NASIOC
Go Back   NASIOC > NASIOC Reviews > Vendor Reviews

Welcome to NASIOC - The world's largest online community for Subaru enthusiasts!
Welcome to the NASIOC.com Subaru forum.

You are currently viewing our forum as a guest, which gives you limited access to view most discussions and access our other features. By joining our community, free of charge, you will have access to post topics, communicate privately with other members (PM), respond to polls, upload content and access many other special features. Registration is free, fast and simple, so please join our community today!

If you have any problems with the registration process or your account login, please contact us.
* Registered users of the site do not see these ads. 
Reply
 
Thread Tools Display Modes
Old 09-21-2001, 08:11 PM   #1
gossamer_monster
Scooby Specialist
Member Sales Rating: (0)
 
Member#: 3574
Join Date: Jan 2001
Chapter/Region: NESIC
Vehicle:
2002 WRX
Blase' Yellow----R.I.P.

Talking TurboXS

I just want to say again how great it is to deal with Mark and TurboXS. I have a Unichip, BOV and a knocklink from TurboXS.

Every time that I`ve dealt with Mark is has been very helpful and informative.

I recently purchased a Knocklink from Mark and he even included WRX specific instructions of the install with pictures.

I can`t say enough about their customer service and willingness to go the extra step to make the customer happy.

I`ll be buying my turbo and intercooler upgrades from them also.

I HIGHLY recommend them to anyone.

Thanks Mark,

Bill
* Registered users of the site do not see these ads.
gossamer_monster is offline   Reply With Quote
Sponsored Links
* Registered users of the site do not see these ads.
Old 09-21-2001, 08:47 PM   #2
Force[FED]
Scooby Specialist
Member Sales Rating: (0)
 
Member#: 292
Join Date: Sep 1999
Location: Elmer, NJ USA
Vehicle:
2011 BMW 535i
Havana Metallic

Default

I only bought a Type H BOV from Mark (so far, but I got my eye on possible Unichip). I did speak to him on the phone, and he seemed to be really on the ball. I liked the fact that he was not only setting up the Unichip for current use, but was engineering in more thought so he could upgrade things in the future! Like making a harness that eventually could have a boost gauge or EGT plugged into it for a signal. THIS is what the market needs. Ingenuity.

Mark was also great about my order...very prompt, and helpful. Matter of fact, I had the BOV free for a month (he forgot to charge my card, and calmly emailed me a month after I bought it on my CC, and explained what happened). Very refreshing.

Kev

www.forcefed4.com


PS Here is what I got from Mark:
Force[FED] is offline   Reply With Quote
Old 09-27-2001, 10:44 PM   #3
alfriedesq
NASIOC Supporter
Member Sales Rating: (6)
 
Member#: 6788
Join Date: May 2001
Location: Stamford, CT 06902
Vehicle:
2005 STI
10.9 @ 130

Default

Mark is number 1

mark is a genious

he made me the fastest !!!!

Ten thumbs up !!!1
alfriedesq is offline   Reply With Quote
Old 10-12-2001, 12:43 PM   #4
rao
Scooby Specialist
Member Sales Rating: (6)
 
Member#: 52
Join Date: Jun 1999
Location: Naperville, IL
Vehicle:
2005 Legacy GT
98 BMW 540i LS2/T56

Thumbs up I haven't even bought anything from Mark and he is still the best!!!

Mark is extremely knowledgable and very helpful, even to someone who is not a customer! All vendors could learn a lot from his approach to the business.

I highly recommend him - he is in the very small elite group of Subaru-related vendors.
rao is offline   Reply With Quote
Old 10-13-2001, 01:39 AM   #5
mid9s
Scooby Newbie
Member Sales Rating: (0)
 
Member#: 7777
Join Date: Jun 2001
Location: alexandria, VA
Vehicle:
2002 impreza WRX
Blaze Yellow

Default

If I want it and Mark sells it I will buy it from him. He is great
mid9s is offline   Reply With Quote
Old 10-13-2001, 02:07 AM   #6
nmyeti
Scooby Specialist
Member Sales Rating: (0)
 
Member#: 4980
Join Date: Mar 2001
Location: Albuquerque, NM USA
Default

mark is awesome, but most of you already know that, what you don't know is that the guy has some seriouslly good ideas about how to run a subaru aftermarket tuning company. Good move on buying the dyno, awesome forsight on building the plug and play harness, and the future... well there are some awesome things in the pipeline.

-Nathan
nmyeti is offline   Reply With Quote
Old 10-25-2001, 10:45 AM   #7
GOT_WRX
Scooby Specialist
Member Sales Rating: (0)
 
Member#: 7241
Join Date: Jun 2001
Thumbs up TurboXS!

I was amazed how fast they process the orders. I ordered TurboXS MBC on Tuesday via UPS ground. They responded through email saying they already shipped it a few hours later.

Didn't expect to get it so soon, but I got it the next day! Wed evening.

Thanks for the quick service. I just can't wait to install this beast.
GOT_WRX is offline   Reply With Quote
Old 10-25-2001, 06:29 PM   #8
gossamer_monster
Scooby Specialist
Member Sales Rating: (0)
 
Member#: 3574
Join Date: Jan 2001
Chapter/Region: NESIC
Vehicle:
2002 WRX
Blase' Yellow----R.I.P.

Default

Yup they have some of the best, if not the best customer service I`ve ever encountered.

Mark( and Denise) and TurboXS are amazing.


Bill
gossamer_monster is offline   Reply With Quote
Old 10-26-2001, 10:28 AM   #9
SubyPrez20
Scooby Specialist
Member Sales Rating: (0)
 
Member#: 957
Join Date: Feb 2000
Location: Carlisle, Pa
Vehicle:

Default

When you deal with a first class person, you get first class results.

Suby
SubyPrez20 is offline   Reply With Quote
Old 10-27-2001, 10:00 PM   #10
Kenneth2000
Scooby Newbie
Member Sales Rating: (0)
 
Member#: 6375
Join Date: May 2001
Location: Omaha, NE
Vehicle:
2004 STi
Java Black Pearl

Thumbs up Great Vendor!

I purchased a high performance mbc from Mark a while back. (2 months ago) I didn't install until the last 10 days.... I was having some problems, when I called Mark , he took the time to get Phil to check his mbc settings... not only did he email me the settings to start out with, but he even went as far as to send out a replacement hose with brass nipples on each end (priority mail)to help solve my problem.....(btw, at no cost to me)

(I didn't follow directions properly, and left the electronic solenoid thing attached to the T in the tubing off of the turbo, I was experiencing some serious fluctuations in boost)

They rock!

I would definitely do business with them again......

I Recommend TurboXS to anyone
Kenneth2000 is offline   Reply With Quote
Old 10-28-2001, 07:30 PM   #11
nmyeti
Scooby Specialist
Member Sales Rating: (0)
 
Member#: 4980
Join Date: Mar 2001
Location: Albuquerque, NM USA
Default

I just put on what may well turn into the turboxs stage 3 or 4 kit for the WRX (PE1820 turbo, Sti injectors, supra fuel pump, and map dyno tuned for the above)

All i can say is WOW! Mark knows his stuff. Turn the key with a totally new fuel system and the car runs AWESOME! No idle issues, runs like stock till you want to crack the whip on the turbo, and then it takes off like God himself punted the little car into another timezone.

-Nathan
nmyeti is offline   Reply With Quote
Old 11-01-2001, 04:34 PM   #12
enphorcerWRX
Scooby Newbie
Member Sales Rating: (0)
 
Member#: 8030
Join Date: Jul 2001
Location: Woodbridge, NJ
Vehicle:
2002 WRX
Platinum Silver Wagon

Default

I was put on the "list" for the stage 1 kit towards the end of July.

A few delays occured. BUT, mark warned me this may happen as we all know about how turboxs as inundated with requests.

Got the First harness in Oct for my AT wagon. Was the wrong one, it was missing the AT wire pass through. Sent it back.

Week went by, got another harness. Same problem, they accidentially sent me the MT version. I called and got Phil on the phone. He appologized profusely. Said it would be another week. He then called me 10 minutes later and said he found one! He had it sent next day. My wagon runs like a beast now!

Conclusion - They screwed up (a few times). But kept the communication open, honest, and made ammends. They did not hesitate to ship a replacement even before getting the incorrect one back. I'm a very happy and satisfied customer. As a matter of fact, I'm planning on taking a dyno trip down to MD. I have the bug now and I can't stop....

Thanks Mark, Phil, and Denise

-Dan
enphorcerWRX is offline   Reply With Quote
Old 11-04-2001, 06:50 PM   #13
nmyeti
Scooby Specialist
Member Sales Rating: (0)
 
Member#: 4980
Join Date: Mar 2001
Location: Albuquerque, NM USA
Default

well considering my recent 1/4 mile times, i have to give the thread a bump and just simply say how great turboxs has been to me.

Mark and the crew there have been quite amazing in dealing with me, and have really helped me get my wrx moving quite quickly.

-Nathan
nmyeti is offline   Reply With Quote
Old 01-17-2002, 07:43 PM   #14
mr2guru
Scooby Specialist
Member Sales Rating: (1)
 
Member#: 10334
Join Date: Sep 2001
Location: St. Louis
Vehicle:
91 RX7 LSx swap
'09 CC 3.6 4motion

Talking TurboXS

Talked to Mark at TurboXS on the phone today......Nice Guy


Very informative and helpful.
mr2guru is offline   Reply With Quote
Old 01-25-2002, 08:31 PM   #15
SFastWRX
Scooby Specialist
Member Sales Rating: (0)
 
Member#: 13379
Join Date: Dec 2001
Location: Los Angeles
Vehicle:
2002 WRX
I am Oz

Default

Ditto. I've spoken with him a couple of times - always seems to have enough time to answer my questions, even though I know how busy they are down there. Now I'm just waiting to get to the top of the list to get my stage 2.
SFastWRX is offline   Reply With Quote
Old 02-01-2002, 05:51 PM   #16
WRX'R X
Scooby Newbie
Member Sales Rating: (0)
 
Member#: 11065
Join Date: Oct 2001
Location: louisiana
Vehicle:
2002 impreza
midnight pearl black

Talking turboxs

nothing but good things to say about turbo xs.mark is always helpful and concerned if you have any questions or problems.you cant go wrong with turboxs... peace
WRX'R X is offline   Reply With Quote
Old 02-13-2002, 05:28 PM   #17
IMPREZive 02 WRX
Scooby Specialist
Member Sales Rating: (17)
 
Member#: 11436
Join Date: Oct 2001
Chapter/Region: Tri-State
Location: NJ
Vehicle:
1999 Impreza RS
eBay racing edition!

Thumbs up

Great experience with TurboXS. I ordered a HPBC from them, and it arrived quickly. The instructions were straight-forward, and made install and adjustment easy. Great job guys!
IMPREZive 02 WRX is offline   Reply With Quote
Old 02-14-2002, 11:53 PM   #18
Mikenq8
Scooby Newbie
Member Sales Rating: (0)
 
Member#: 7099
Join Date: May 2001
Location: Crestview, Florida
Vehicle:
2012 Forester XT
Crystal White Pearl

Thumbs up

Great! Simply wonderful to deal with. Being overseas and having to drive only a Euro WRX and wanting to up the performance I emailed Mark. He replied and told me if I could get the ECU diagram from the parts manual. It took me a while to try and get this (things go slow in Kuwait!). Anyway, I emailed him and told him that I had the info and he replied that he had just gotten them himself. He then said yes, he could do the unicip for my car.

I received my unichip this last week and installed (best instructions yet) it yesterday. Wow, it's like I am driving a new car with allot more get up and go! Thanks!
Mike
Mikenq8 is offline   Reply With Quote
Old 02-22-2002, 11:27 AM   #19
DammitBevis
Scooby Newbie
Member Sales Rating: (1)
 
Member#: 3569
Join Date: Jan 2001
Chapter/Region: MWSOC
Location: Murphysboro, IL, USA
Vehicle:
2006 STi
AW

Thumbs up Another happy TurboXS customer here

I ordered their Stage 1 Unichip on Valentines Day. Tuesday came around and it hadn't arrived yet so I called. Somehow they'd gotten the order, but it hadn't been shipped. They overnighted it to me for no extra charge. It installed easily, and works great. Great customer service, thanks guys...
DammitBevis is offline   Reply With Quote
Old 02-28-2002, 01:58 PM   #20
roybfr
Scooby Specialist
Member Sales Rating: (10)
 
Member#: 14456
Join Date: Jan 2002
Chapter/Region: MWSOC
Location: WDM Iowa
Vehicle:
09 BMW 335i Sedan
69/72/01 Corvettes

Default

I have been trying to call TurboXSe for the past few days and nobody there has answered the phone. I have called both the toll free number on the web site and the 301 area code number on the web site. I would have left a message for a call back but the voice messaging system says it can't take messages.

I am sure they are busy but I would like to talk to some one with questions about the Stage 2 before I place an order. Does any one know of a better number to call then those listed on the site, or know if they are away from the shop for a few days.

Any help would be apreciated.

Troy
roybfr is offline   Reply With Quote
Old 02-28-2002, 06:16 PM   #21
roybfr
Scooby Specialist
Member Sales Rating: (10)
 
Member#: 14456
Join Date: Jan 2002
Chapter/Region: MWSOC
Location: WDM Iowa
Vehicle:
09 BMW 335i Sedan
69/72/01 Corvettes

Default

Never mind, I was able to leave a message this afternoon and Mark called me back, he rocks, very very cool, and knows his stuff. I can't wait for my Stage 1 to get here, should have overnighted it.

Troy
roybfr is offline   Reply With Quote
Old 03-01-2002, 12:21 AM   #22
hotsam
Scooby Specialist
Member Sales Rating: (0)
 
Member#: 3862
Join Date: Jan 2001
Chapter/Region: NESIC
Location: Boxborough, MA
Thumbs up

TurboXS is great. Mark, Phil, and Denise are all great people. BIG thumbs up!
hotsam is offline   Reply With Quote
Old 03-07-2002, 02:31 AM   #23
speedbuggy67
Scooby Specialist
Member Sales Rating: (1)
 
Member#: 9041
Join Date: Aug 2001
Chapter/Region: Tri-State
Location: Jersey Shore
Vehicle:
2002 WRX
blaze yellow 1-450

Default

Great service and they back their product 100%. I am unable to test out my newly aquired chip but they are giving me a chance to heal first from surgery to decide if I like it or not. Definately showing their faith in their work. Definately would deal with them again.

Scott
speedbuggy67 is offline   Reply With Quote
Old 03-15-2002, 12:00 AM   #24
roybfr
Scooby Specialist
Member Sales Rating: (10)
 
Member#: 14456
Join Date: Jan 2002
Chapter/Region: MWSOC
Location: WDM Iowa
Vehicle:
09 BMW 335i Sedan
69/72/01 Corvettes

Default

I got Stage 1 installed today, and all I can say is WOOOO HOOOOO!

This car rocks, I am very happy, and the muffler sounds so good. I can only imagine what the car will be like once I get stage 2 on there and then look towards stage 3/4 (Uppipe, fuel pump, Injectors, VF30, possibly upgraded TMIC, Samco hoses, new clutch, etc, etc). This car is going to be such a money pit.

And everyone at TurboXS has been very helpful, I never felt like an idiot asking a question and always got a straight, helpful answer.

Thanks TurboXS
roybfr is offline   Reply With Quote
Old 04-25-2002, 11:16 PM   #25
pace
Scooby Specialist
Member Sales Rating: (2)
 
Member#: 11606
Join Date: Oct 2001
Location: On top of Gary's momma
Vehicle:
2004 Pilot
1995 Miata

Default

Just wanted to give a positive plug to TurboXS for the latest example in a developing history of great customer service that I am receiving from these guys.

1. Numerous back-and-forth email communications with Phil where he takes the time to offer advise on running a VF30 and what supporting mods I should use.
2. Monday 04/22 - I send in my stage-2-mapped Unichip, for a stage-4 remap. I send it via Fedex 2nd-day air. I include a small gratuity, although they offer the remapping as a free-service I at least do not want them to incur the return shipping costs at their own expense.
3. Wednesday 04/24 - Fedex tracking shows Mark signed for the package.
4. Thursday 04/25 - The Unichip is waiting for me when I get home. Sent using overnight express shipping.

Class act guys - keep it up!

-Pace
pace is offline   Reply With Quote
Reply

Thread Tools
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Forum Jump

Similar Threads
Thread Thread Starter Forum Replies Last Post
WTS: Winterforce tires and TurboXS Boost Controller jouka NESIC Private Classifieds 11 06-17-2010 05:05 PM
From me to you! (The merged Merry Christmas thread) subiepntbllr North West Impreza Club Forum -- NWIC 76 12-26-2008 12:54 AM
Attn: Jamz (the merged thread) subarurabbit New England Impreza Club Forum -- NESIC 42 04-12-2002 08:42 PM
What happened to the AWD Dyno? + Update merge SubyRSImpreza New England Impreza Club Forum -- NESIC 23 08-20-2001 07:41 PM

All times are GMT -4. The time now is 01:38 PM.


Powered by vBulletin® Version 3.7.0
Copyright ©2000 - 2017, Jelsoft Enterprises Ltd.
Powered by Searchlight © 2017 Axivo Inc.
Copyright ©1999 - 2017, North American Subaru Impreza Owners Club, Inc.