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12-11-2006, 07:45 PM | #1 |
Scooby Newbie
Member#: 50359
Join Date: Dec 2003
Chapter/Region:
SCIC
Location: City of Lost Angels
Vehicle:2004 WRX IMPREZA STI Silver on Gold |
Subaru A holes
I have an 04 STI which I paid 3/4 of cash down when I got the thing. Love the car (except for the paint). Anyhow, my mods are simple spt intake and hks exhaust, nothing fancy. I got a CEL light a couple days ago took it in and they said they did a software update. Now they want to charge me $85 to pick up the car. I have an extended warranty that I paid for. They say it's not covered by the extended warrantty cause theres no broken component with a part number. They never told me of any freaking software updates when I bought the thing. This is the 3rd time i have gotten the CEL light with some bs software update crap line. The first CEL was when it was bone stock. This really pisses me off. What the hell did I buy the extended warranty for? PS: BIG VALLEY SUBARU IS THE WORST SUBARU DEALER. I didn't buy my car there but I've been there twice and they are a Dodge Subaru combo. I don't know if that's why the suck but every time I have gone there I have left with a bad taste in my mouth.
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12-11-2006, 08:01 PM | #2 |
Scooby Guru
Member#: 10831
Join Date: Oct 2001
Chapter/Region:
TXIC
Location: Boise, ID
Vehicle:1995 Firehawk #456 2009 FXT VF52/E85 |
get an OBDII scanner
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12-11-2006, 08:10 PM | #3 |
Scooby Newbie
Member#: 98891
Join Date: Oct 2005
Chapter/Region:
MAIC
Location: Morgantown, WV
Vehicle:2006 WRX TR 392 WTQ 20G w/FMIC |
i second the OBDII...or even an V1.0 AP if you have the case and want the Stg. 2 power...which i believe you will like
-CHRIS |
12-11-2006, 08:12 PM | #4 |
Scooby Newbie
Member#: 134441
Join Date: Dec 2006
Chapter/Region:
MWSOC
Vehicle:1992 |
find another dealer cause i would never treat a customer like that or make him pay. i want the extended warranty to pay as a tech.
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12-11-2006, 08:45 PM | #5 |
Scooby Guru
Member#: 4562
Join Date: Feb 2001
Chapter/Region:
NWIC
Location: Auburn, WA
Vehicle:2014 Electric Datsun 2005 Adventure van |
ECM reflash is covered 8/80.
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12-11-2006, 08:58 PM | #6 |
Vendor
Member#: 73568
Join Date: Oct 2004
Location: Stamford, CT
Vehicle:'05 STI 11.1 @ 127 03 Evo 8 9.5 @ 149 |
This is ridicuolus - please contact SOA and notify them the dealer is charging you for a free update
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12-11-2006, 09:11 PM | #7 |
Scooby Specialist
Member#: 63616
Join Date: Jun 2004
Chapter/Region:
South East
Location: Mastro Subaru, Sanford FL
Vehicle:1996 Volvo 850 Turbo with mods :) |
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12-11-2006, 10:27 PM | #8 |
Scooby Newbie
Member#: 50359
Join Date: Dec 2003
Chapter/Region:
SCIC
Location: City of Lost Angels
Vehicle:2004 WRX IMPREZA STI Silver on Gold |
.
what is this 8/80 you speak of?
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12-11-2006, 10:42 PM | #9 |
Scooby Guru
Member#: 118209
Join Date: Jun 2006
Chapter/Region:
MWSOC
Location: North Dakota
Vehicle:2015 WRX Limitec |
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12-12-2006, 12:16 AM | #10 |
Scooby Newbie
Member#: 50359
Join Date: Dec 2003
Chapter/Region:
SCIC
Location: City of Lost Angels
Vehicle:2004 WRX IMPREZA STI Silver on Gold |
.
so what do I say to them when I go to pick up the car. I mean, is there something that says they have to cover ECU flashing? what is 8/80? a law code?
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12-12-2006, 12:19 AM | #11 |
Scooby Specialist
Member#: 63616
Join Date: Jun 2004
Chapter/Region:
South East
Location: Mastro Subaru, Sanford FL
Vehicle:1996 Volvo 850 Turbo with mods :) |
The ECU falls under the federal emissions warranty, which means it is a warranty that the government mandates, not Subaru (persay)
Any upgrades that go with the ECU fall under that warranty. The ECU has to be federal compliant for 8 years or 80,000 miles, whichever occurs first. I will see if I can find the bulletin and wording....(I had to prove this to the Mazda warranty clerk) |
12-12-2006, 01:05 AM | #12 |
Scooby Specialist
Member#: 99068
Join Date: Oct 2005
Chapter/Region:
MWSOC
Location: Chicago burbs
Vehicle:05 Wrx Blue |
well you are right about the extended warranty being complete bs, cash that in while you can!
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12-12-2006, 09:31 AM | #13 |
Scooby Specialist
Member#: 63616
Join Date: Jun 2004
Chapter/Region:
South East
Location: Mastro Subaru, Sanford FL
Vehicle:1996 Volvo 850 Turbo with mods :) |
Depends on who the extended warranty is thru. If it is an aftermarket warranty (Not SAS), they usually don't cover things like this, or they know that it is Subaru's responsibility. If it is an SAS contact, they know that it would be covered under the 8/80 warranty. Or, they didn't even call them at all.
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12-12-2006, 03:14 PM | #14 |
Scooby Guru
Member#: 60976
Join Date: May 2004
Chapter/Region:
SWIC
Location: Goodyear
Vehicle:1969 LGT FATURBO |
Is the $85 for the diag? what was the code? is your warranty powertrain? if you threw a cel and it had nothing to do with a warrantiable part they probably will charge u for a diag. i bought my first wrx from big valley. had a horrible experiance there and took my services to santa monica subaru. u should give a try. there not too far from big valley.
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12-12-2006, 03:27 PM | #15 |
Scooby Guru
Member#: 90347
Join Date: Jul 2005
Chapter/Region:
AKIC
Location: Anchorage AK
Vehicle:2013 BRZ & Imp 2.5RS Yamaha FZ8 |
I know from first hand experience dealing with extended service contracts (i'm a subaru service advisor) *ducks* that reflashes are not covered since they are program updates and not an actual failed part. So yes the place that checked this out for you is correct on that. Now why its not being done under the 8/80... you need to ask them.
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12-12-2006, 08:33 PM | #16 |
Scooby Specialist
Member#: 59287
Join Date: Apr 2004
Chapter/Region:
TXIC
Location: Houston, Tx
Vehicle:2007 WRB WRX 2004 WRB WRX (RIP) |
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12-12-2006, 08:38 PM | #17 | |
Scooby Guru
Member#: 4562
Join Date: Feb 2001
Chapter/Region:
NWIC
Location: Auburn, WA
Vehicle:2014 Electric Datsun 2005 Adventure van |
Quote:
Without the code though it is hard to say if the re-flash will fix it (not bloody likely) |
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12-12-2006, 08:56 PM | #18 | |
Scooby Specialist
Member#: 63616
Join Date: Jun 2004
Chapter/Region:
South East
Location: Mastro Subaru, Sanford FL
Vehicle:1996 Volvo 850 Turbo with mods :) |
Quote:
Oh, and thanks for the info on the Sti...we haven't come across one yet. |
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12-14-2006, 04:13 AM | #19 |
Scooby Specialist
Member#: 75744
Join Date: Nov 2004
Chapter/Region:
SWIC
Location: phoenix (valley of the damned)
Vehicle:2k2 low boostin evo3, for now.... |
my dealer sucks more than your dealer does!! they serviced my car and didn't plug in #4's coil pack in all the way. it rattled loose and #4 went completely dead while i was driving it. when confronted, they said... "my bad"
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12-14-2006, 04:20 AM | #20 |
Scooby Specialist
Member#: 43310
Join Date: Sep 2003
Chapter/Region:
SCIC
Location: LA, California
Vehicle:1978 Brat Silver |
i could have told u big valley sucks monkey butt hairs. my friend got dicked around there so he didnt buy his car from the guy. the guy said he didnt need a business card when we asked for one. pft. anyways dunno about your problem, but gl with resolving it.
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