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Old 12-21-2013, 12:05 AM   #1
honeyp0t
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Default Question about warranty claim

I've been having trouble with my rear windows in my 11 sedan.

They go up and down but very very slowly. I noticed it when I bought the car but didn't really say much about it and I feel as if they are getting slower and slower as the days go on and I'm scared if I put them down one day they won't go back up.

I'm modded tho on stage 2 tune with dp and exhaust and a protune and using rotella t6 oil.

If I go in for a claim on my windows motors will they deny me or "flag" my car? even if i'm only going for a windows problem nothing to do with the ecu or anything of that nature.
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Old 12-21-2013, 12:54 AM   #2
sc00by4life
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its possible they could flag your car.

windows have nothing to do with the powertrain, so regardless of modifications you should be covered.

"and using rotella t6"? the **** is that supposed to mean.
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Old 12-21-2013, 12:57 AM   #3
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Quote:
Originally Posted by sc00by4life View Post
its possible they could flag your car.

windows have nothing to do with the powertrain, so regardless of modifications you should be covered.

"and using rotella t6"? the **** is that supposed to mean.
I hear subaru dealers flag the car if you use rotella t6 for oil.
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Old 12-21-2013, 10:33 PM   #4
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Try cleaning your windows good. If they are still slow take some CHEETAH GREASE and spray in the tracks where the window goes up. That should help it go up faster.
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Old 12-22-2013, 08:51 AM   #5
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Quote:
Originally Posted by honeyp0t View Post
I hear subaru dealers flag the car if you use rotella t6 for oil.


At first, I thought this was a sarcastic thread until that post. Then it confirmed it.
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Old 12-22-2013, 08:51 AM   #6
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Originally Posted by Supraru View Post
Try cleaning your windows good. If they are still slow take some CHEETAH GREASE and spray in the tracks where the window goes up. That should help it go up faster.


There went my coffee.
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Old 12-22-2013, 10:56 AM   #7
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Originally Posted by blackfang View Post


There went my coffee.
You know I was a little drunk when typing that and my fingers just kept typing. What we actually use is silicone spray. Don't know why cheetah grease was on my mind. It's really about all you can do to them unless there is an actual motor issue. Clean and lube window tracks.
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Old 12-22-2013, 07:27 PM   #8
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Don't use any sprays or other lubricants on the glass, the tracks, rubber, felt, etc. If you use the wrong product(s), then you're on your own.

Call the dealer and speak to the service-manager. Tell him/her about the issue and see if they will take the car in under warranty. Ask the "what if it is not covered" question.

It's a relatively new car. Call the dealer and speak to them.
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Old 12-22-2013, 08:02 PM   #9
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Quote:
Originally Posted by Big-E View Post
Don't use any sprays or other lubricants on the glass, the tracks, rubber, felt, etc. If you use the wrong product(s), then you're on your own.

Call the dealer and speak to the service-manager. Tell him/her about the issue and see if they will take the car in under warranty. Ask the "what if it is not covered" question.

It's a relatively new car. Call the dealer and speak to them.
<------Works at dealer, that's what we do.

In fact typing in silicone spray through google and hitting video this is the first video that comes up.


Why bother wasting your time making an appointment when you can just clean and lube your tracks yourself. There isn't a special fix for something like that I promise you.
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Old 12-22-2013, 09:56 PM   #10
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I had this problem on the driver's window, only it would get stuck in the up position as well. I sprayed the tracks with silicone lube, just like Supraru said, and it solved my problem.

One tip: be conservative with the spray, as it will drain out on your side skirts if you use too much. Ask me how I know! Haha.
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Old 12-22-2013, 10:32 PM   #11
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Quote:
Originally Posted by bicycle_wreck View Post
I had this problem on the driver's window, only it would get stuck in the up position as well. I sprayed the tracks with silicone lube, just like Supraru said, and it solved my problem.

One tip: be conservative with the spray, as it will drain out on your side skirts if you use too much. Ask me how I know! Haha.
A little dab will do ya. Try it out and if you feel the need for more go for it. At worst you clean it off but your window will go up and down. Lol
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Old 12-23-2013, 12:07 PM   #12
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To address the original question, here's my take.

If your car is still under the warranty period, your window issue would be covered, regardless of your mods. Your mods do not affect window operation.

However, the dealer *could* make note of the mods you have, and have your VIN flagged for any future powertrain issues. Some dealers do that routinely, because they have been burned in the past by the "return to stock" crowd.
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Old 12-23-2013, 07:42 PM   #13
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Quote:
Originally Posted by Supraru View Post
<------Works at dealer, that's what we do.

In fact typing in silicone spray through google and hitting video this is the first video that comes up.

Slow Power Windows? - Silicone Spray - 1995 Toyota 4Runner - YouTube

Why bother wasting your time making an appointment when you can just clean and lube your tracks yourself. There isn't a special fix for something like that I promise you.
Well, that's great that the dealership you work for will not give someone a hard-time for trying to remedy the problem on their own.

My experience has taught me differently, no matter how innocuous the 'self remedy' was.
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Old 12-23-2013, 10:00 PM   #14
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Does the silicone oil affect tint films on windows?
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Old 12-23-2013, 10:06 PM   #15
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Originally Posted by garudatwo View Post
Does the silicone oil affect tint films on windows?
Yes.

Also, it can affect certain unpainted exterior panels.
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