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Old 07-14-2013, 04:14 PM   #1
sbls562
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Default Rear Windshield Shattered Spontaneously

I was just driving my 2012 WRX (Hatchback) locally on a hot afternoon when suddenly my rear windshield implodes. WTF!?? First I heard a loud "boom, looked in my rear view mirror, and noticed that my rear windshield was shattered. I initially thought someone had shot at car or even threw something at it (ever though i was in the middle of a auto square in a safe city). Pulled over and saw there was no evidence of something hitting the window. The windshield literally shattered spontaneously.

Has this happened to anyone? Any suggestions? I am going to call the dealership first thing in the morning, hopefully it is covered under warranty. Im still under 36k.
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Old 07-14-2013, 04:16 PM   #2
trentsize
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I think that can happen if you spray cold water on a really hot window but I have no idea why it would just happen spontaneously from heat.
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Old 07-14-2013, 04:35 PM   #3
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Had this done to a mercedes drivinh home on interstate.. But it was passenger window.. Was random too. Maybe vibration, expansion of window with heat causing it too shatter or press too hard?
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Old 07-14-2013, 05:18 PM   #4
sbls562
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Quote:
Originally Posted by ToneWrx02 View Post
Had this done to a mercedes drivinh home on interstate.. But it was passenger window.. Was random too. Maybe vibration, expansion of window with heat causing it too shatter or press too hard?
did you end up getting it fixed yourself? I was thinking maybe vibration too? I have an aftermarket exhaust on the car, but there are thousands of cars out there with aftermarket exhausts and their rear windshields are not shattering.
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Old 07-14-2013, 05:20 PM   #5
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If it's not covered under warranty it should be covered under you comp insurance coverage. My wife was sitting at a red light when her sunroof exploded. Turns out some kid at the bus stop threw a rock, she would have never known what happen (never found the rock) if the other kids at the bus stop didn't tell her. She had to follow the bus to the school to get the kid.
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Old 07-14-2013, 09:19 PM   #6
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Old 07-15-2013, 01:01 PM   #7
sbls562
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Update*

Called Timmons Subaru of Long Beach first thing in the morning and spoke to Miguel who is a Service Consultant at the dealership. Told him what happened and he asked if I had tint on the rear windshield. Told him that I did and he said that it sounds like the person who installed the tint maybe have "nicked" one of defroster wires and could have caused a leak. He told me to bring it in for him to inspect it so I did.

Got to the dealership, had him inspect it, and he told me that it probably was the installation of the tint that caused it. Turning on the rear defroster could have triggered the glass to implode, but I explained to him that it was a hot day and there was no reason to use the defroster, but he said that maybe the gas leaked into the glass and it was like a ticking time bomb. Apparently he used to work at a Porsche dealership and said that he had some customers come in with the same problem and they would find scratch marks on the defroster wires. Did a quick search on porches having this problem and found nothing. Not sure how much I believe this theory. He called his manager, Mike, to take a look at it, Miguel took some pictures of it, and said that they would contact SOA to get an approval because "all glass repairs under warranty must be approved by SOA." I am expecting a call back from the dealership either today or tomorrow.
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Old 07-15-2013, 01:27 PM   #8
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Quote:
Originally Posted by sbls562 View Post
Update*

Called Timmons Subaru of Long Beach first thing in the morning and spoke to Miguel who is a Service Consultant at the dealership. Told him what happened and he asked if I had tint on the rear windshield. Told him that I did and he said that it sounds like the person who installed the tint maybe have "nicked" one of defroster wires and could have caused a leak. He told me to bring it in for him to inspect it so I did.

Got to the dealership, had him inspect it, and he told me that it probably was the installation of the tint that caused it. Turning on the rear defroster could have triggered the glass to implode, but I explained to him that it was a hot day and there was no reason to use the defroster, but he said that maybe the gas leaked into the glass and it was like a ticking time bomb. Apparently he used to work at a Porsche dealership and said that he had some customers come in with the same problem and they would find scratch marks on the defroster wires. Did a quick search on porches having this problem and found nothing. Not sure how much I believe this theory. He called his manager, Mike, to take a look at it, Miguel took some pictures of it, and said that they would contact SOA to get an approval because "all glass repairs under warranty must be approved by SOA." I am expecting a call back from the dealership either today or tomorrow.
Um, what gas are you talking about?
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Old 07-15-2013, 01:59 PM   #9
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Quote:
Originally Posted by Drowner View Post
Um, what gas are you talking about?
I think he was talking about gas that is used for the defroster to heat up the windshield? I always thought defrosters on the windshield are electric powered.
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Old 07-15-2013, 03:04 PM   #10
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When was the tint done and where?
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Old 07-15-2013, 03:07 PM   #11
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there is no gas in the defroster. lol.

http://www.ehow.com/how-does_4911242...ster-work.html

sounds like miguel is a dumbass.
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Old 07-15-2013, 03:24 PM   #12
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Lol gas? It's just electricity running through the wires which create heat from the friction.
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Old 07-15-2013, 04:00 PM   #13
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Originally Posted by Amazing Asian View Post
Lol gas? It's just electricity running through the wires which create heat from the friction.
Friction? WTF?
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Old 07-15-2013, 04:01 PM   #14
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Quote:
Originally Posted by Amazing Asian View Post
Lol gas? It's just electricity running through the wires which create heat from the friction.
Quote:
Originally Posted by Drowner View Post
Friction? WTF?
that was my reaction. it doesn't create heat from friction. LOL. man.
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Old 07-15-2013, 04:19 PM   #15
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Friction as when the electrical current passes through the electrical wires/elements, which results in heat. Electrical, not the "rubbing" kind of friction! How do you think that a Hair Dryer, Electric Range, and Toaster work.
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Old 07-15-2013, 04:23 PM   #16
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magic.
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Old 07-15-2013, 04:48 PM   #17
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I think the term he was looking for was 'Resistance'

Quote:
Running current through a resistance creates heat, in a phenomenon called Joule heating
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Old 07-15-2013, 05:47 PM   #18
sbls562
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Quote:
Originally Posted by Knotsure View Post
When was the tint done and where?
Tint was done at Advance Auto Engineering in Cerritos, CA a couple months after i bought the car. Been driving around with tint for more than a year now.

good ol' wikipedia has a some answers
http://en.wikipedia.org/wiki/Spontaneous_glass_breakage
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Old 07-15-2013, 05:52 PM   #19
Amazing Asian
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Lol sorry! Was trying to use terms he would understand
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Old 07-16-2013, 03:13 PM   #20
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Massive subwoofer(s) in the hatch area?
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Old 07-16-2013, 06:50 PM   #21
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Why wait for an answer from SOA when insurance can take care of it right away?

I highly doubt they'll cover the glass.
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Old 07-16-2013, 07:22 PM   #22
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^deductible
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Old 07-17-2013, 06:17 AM   #23
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Quote:
Originally Posted by easyeatlanta View Post
^deductible
Did the OP say he had a deductible for this type of coverage.

Most policies have this with 0 deductible.

I had a rock crack the windshield on my STi, insurance handled it nothing out of pocket and they send someone to my house for the repair.
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Old 07-17-2013, 07:55 AM   #24
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wow miguel is an idiot... gas? really that is ridiculous. and resistance is electrical friction so he isn't wrong, just different terminology
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Old 07-17-2013, 12:25 PM   #25
sbls562
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Quote:
Originally Posted by neg_matnik View Post
Massive subwoofer(s) in the hatch area?
Nope, no sub woofers.

Quote:
Originally Posted by tonymontana1204 View Post
Why wait for an answer from SOA when insurance can take care of it right away?

I highly doubt they'll cover the glass.
Quote:
Originally Posted by easyeatlanta View Post
^deductible
Quote:
Originally Posted by tonymontana1204 View Post
Did the OP say he had a deductible for this type of coverage.

Most policies have this with 0 deductible.

I had a rock crack the windshield on my STi, insurance handled it nothing out of pocket and they send someone to my house for the repair.
I have a $250 comprehensive deductible with Mercury. Unfortunately, Mercury said they do not offer glass coverage on cars. Still waiting on the dealership to get the final approval. Called the dealership yesterday, talked to Miguel, he said that they filed the paper work and "it sounds like it SOA will fix it".

Last edited by sbls562; 07-17-2013 at 01:34 PM.
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