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Old 02-13-2020, 06:39 AM   #1
AVANTI R5
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Default J D, Genesis Ranks Highest among Luxury Brands; Buick Ranks Highest among Mass Market

https://www.businesswire.com/news/ho...les-J.D.-Power


More Owners Loving Dependability of Their Three-Year-Old Vehicles, J.D. Power Finds

Genesis Ranks Highest among Luxury Brands; Buick Ranks Highest among Mass Market Brands

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Old 02-13-2020, 09:18 AM   #2
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I never fill out these JD power surveys. I get them all the time since I buy new cars almost every year (I own multiple cars and retire the older ones replace with new) They all end up in the trash.
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Old 02-13-2020, 09:32 AM   #3
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Does J.D. Power supply a grain of salt to everyone that reads their publications, or are people supposed to use their own?
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Old 02-13-2020, 09:55 AM   #4
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Further proof J.D. power is bull****.
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Old 02-13-2020, 11:32 AM   #5
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Look at Subaru. Ford and GM kicking your ass? Fun times.
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Old 02-13-2020, 03:28 PM   #6
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Quote:
Originally Posted by oichan View Post
I never fill out these JD power surveys. I get them all the time since I buy new cars almost every year (I own multiple cars and retire the older ones replace with new) They all end up in the trash.
Umm...thanks for sharing. I suppose this thread is for the people interested in seeing what owners that filled out the surveys had to say about their vehicle's reliability.

Quote:
Originally Posted by Kostamojen View Post
Further proof J.D. power is bull****.
Because Subaru is in their rightful place of below average reliability? The above average brands have largely been the same for years now outside of VW (has made a lot of strides) and Ford. Genesis is new to the fold but given that Hyundai's and Kia's have been decently reliable it stands to reason that with more money invested into a luxury model they could produce very reliable cars. The poor brands from Infinity down have always been the least reliable brands.

Last edited by heavyD; 02-13-2020 at 03:35 PM.
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Old 02-13-2020, 04:30 PM   #7
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Quote:
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Because Subaru is in their rightful place of below average reliability? The above average brands have largely been the same for years now outside of VW (has made a lot of strides) and Ford. Genesis is new to the fold but given that Hyundai's and Kia's have been decently reliable it stands to reason that with more money invested into a luxury model they could produce very reliable cars. The poor brands from Infinity down have always been the least reliable brands.
No, because JD power results are almost always polar opposite of everyone else. Has nothing to do with Subaru.

Buick is #3? Oh yea, because aging boomers dgaf, drive nowhere and just mark everything as wonderful on their surveys.

Its a paid award, always has been.
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Old 02-13-2020, 04:48 PM   #8
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Quote:
Originally Posted by Kostamojen View Post
Oh yea, because aging boomers dgaf, drive nowhere and just mark everything as wonderful on their surveys.
There's a guy on here that fits this description to a tee.
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Old 02-13-2020, 04:58 PM   #9
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Originally Posted by 4S-TURBO View Post
There's a guy on here that fits this description to a tee.
I'm outta here...


Given all of the recalls, it's not surprising to see Subaru as low as it is. I'm pretty upset with our 6 year old Subaru. Won't be buying another.

These lists are useful to look at overall trends, not necessarily exact placement. Subaru in the bottom of the list with VW in the top is telling...
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Old 02-13-2020, 05:09 PM   #10
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How many Genesis' were sold? As a percentage, I get it.

--kC
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Old 02-13-2020, 05:24 PM   #11
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Quote:
Originally Posted by oichan View Post
I never fill out these JD power surveys. I get them all the time since I buy new cars almost every year (I own multiple cars and retire the older ones replace with new) They all end up in the trash.
That survey is like 20 pages. Only retired people have time for that.
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Old 02-13-2020, 05:41 PM   #12
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I'll tell my wife that my Dodge is more reliable than her Volvo .
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Old 02-13-2020, 05:51 PM   #13
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Me: *Rasises Hand*
Teacher: "Yes, kC?"
Me: "Where's Alfa Romeo?"
Teacher:


--kC
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Old 02-13-2020, 06:32 PM   #14
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Originally Posted by 4S-TURBO View Post
There's a guy on here that fits this description to a tee.
But does he have a Boomin Granny?

I saw you in the checkout line. You dropped your coupons and you were lookin' fine. Sophisticated, and so mature, I couldn't care if you were 50 or 74.

You're so lovely lengthy and so appealing
A sassy sophisticated sexy lady
Well I'm 26 and you're 80
The clock is ticking so you better not front
We can go downtown and we could smoke some blunt
Well you're a lovely girlgolden girl, just like Bea Arthur
Just turn down the lights so we can go farther

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Old 02-13-2020, 09:00 PM   #15
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I don’t know what everyone’s gripe is about those rankings. Looks pretty damn believable to me.
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Old 02-13-2020, 09:57 PM   #16
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Quote:
Originally Posted by Kostamojen View Post
No, because JD power results are almost always polar opposite of everyone else. Has nothing to do with Subaru.

Buick is #3? Oh yea, because aging boomers dgaf, drive nowhere and just mark everything as wonderful on their surveys.

Its a paid award, always has been.
Buick has always been high and we have discussed it here plenty of times over the last decade plus. Is Buick skewed by the demographic of owner? Possibly but likely so is Porsche seeing plenty of them are garage queens. We know that's not the case with a lot of other brands and your polar opposite comment is pretty off base unless you think CR has Land Rover, Chrysler, Jaguar, and Volvo as most reliable and Lexus, Porsche, Toyota etc at the bottom. They are usually pretty close give or take a few brands moving around in the middle.

Quote:
Originally Posted by godfather2112 View Post
I don’t know what everyone’s gripe is about those rankings. Looks pretty damn believable to me.
Yeah I mean it's not a lot different than it has been for a few years now and it's really not a surprise Subaru has slipped as they have had a lot of issues over the past decade with engine oil consumption, CVT issues, etc as has Honda who used to be a perennial brand above average.
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Old 02-14-2020, 09:43 AM   #17
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"The study, now in its 31st year, measures the number of problems per 100 vehicles (PP100) experienced during the past 12 months by original owners of their three-year-old vehicles. The 2020 study measures problems in model-year 2017 vehicles. A lower score reflects higher quality, and the study covers 177 specific problems grouped into eight major vehicle categories."

List makes sense when you consider the data - in the past handful of years Subaru has had a lot of recalls and power train issues (most related to recalls). Look for Subaru to trend downward for the next few years.

Buick owners have probably driven a grand total of 1,000 miles in those years while going to bingo and church (at the same location), so you know, hard to break it if it's sitting most of the time; unless it's an alfa, the more you drive them the more they break, the less you drive them, the more they break.

If you look at the past 10 years of JD power surveys, you will see some brands (Lexus, Porsche) trend at or near the top, while other brands (Chrysler, Land Rover) trend near the bottom, and some brands (Ford, Chevy) hang out somewhere in the middle.
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Old 02-14-2020, 10:11 AM   #18
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Originally Posted by KC View Post
How many Genesis' were sold? As a percentage, I get it.

--kC
Not many, but they're not doing too shabby for how long they've been around and considering their portfolio is entirely sedans.
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Old 02-14-2020, 11:18 AM   #19
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Quote:
Originally Posted by Kostamojen View Post
No, because JD power results are almost always polar opposite of everyone else. Has nothing to do with Subaru.

Buick is #3? Oh yea, because aging boomers dgaf, drive nowhere and just mark everything as wonderful on their surveys.

Its a paid award, always has been.
Maybe that's just your opinion, and maybe it's wrong.

Instead of holding onto stereotypes of yesteryear perhaps it's time to open up to the possibility that car manufacturers can change.

VW no longer makes the unreliable ****boxes of the 80's and 90's. Kia has grown from their early existence as a cheap, ****ty car manufacturer (courtesy of Hyundai). Hyundai has been building impressive cars for many years now (Genesis). Even GM has placed a higher focus on building a higher quality, more durable vehicle than even a decade ago.

I've put a good number of miles on a 2018 Buick Lacrosse. We use it for test development, algorithm development, and often to install warranty return AWD hardware to confirm whether or not it's actually faulty. The car has been abused every moment of its existence. It's still a phenomenal vehicle. I can say the same about our 2017 Lincoln MKZ. I've put 5000 miles on it since January 2nd, a good portion of those used for AWD test development. This 3.0L V6TT didn't exist prior to 2017. I blew up several of them during development between 2014 and 2016. The production motor has been flawless. Gets flogged all day without regard and it's not consuming excess oil or blowing coolant past the head gaskets. The only thing wrong is that after 65k miles the shocks, unsurprisingly, need to be replaced.

I can say the same about our 2015 Buick Envision, 2017 GMC Acadia AllTerrain, 2018 Chevrolet Traverse, 2019 Cadillac XT4, and pair of 2019 Chevrolet Equinoxes. We don't treat them nicely when we swap in new prototype hardware for development and try to break it. They're all holding up incredibly well. I was also incredibly impressed and happy with the 2015 GMC Sierra I owned. I'd honestly put any of them up there with the 2016 Porsche Cayman I had. Yeah Porsche makes a "nicer" car in regards to interior appearance and driving dynamics. But it had as much or more little NVH annoyances as anything else I've driven in the last several years. And like everything I've driven in the last decade, it didn't have any failures.
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Old 02-14-2020, 11:34 AM   #20
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Wasn't it just last year that Genesis, Kia, & Hyundai were 1, 2, 3?

Edit: Yep, here it is:
https://www.autonews.com/sales/genes...lity-scorecard

Subaru was low then too.

Edit again: 2018 was the same as 2019:
Genesis, Kia, Hyundai in top 3:
https://www.autonews.com/article/201...s-for-1st-time

Oh, and Buick was right smack in the middle for '18 & '19. How did they jump for '20? Increase their donations to JD Power?
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Old 02-14-2020, 09:01 PM   #21
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Oh, and Buick was right smack in the middle for '18 & '19. How did they jump for '20? Increase their donations to JD Power?
Regal is on a new (German/European) platform, and revised SUVs.

--kC
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Old 02-15-2020, 12:53 AM   #22
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Quote:
Originally Posted by Sub!eDr!ver View Post
Wasn't it just last year that Genesis, Kia, & Hyundai were 1, 2, 3?

Edit: Yep, here it is:
https://www.autonews.com/sales/genes...lity-scorecard

Subaru was low then too.

Edit again: 2018 was the same as 2019:
Genesis, Kia, Hyundai in top 3:
https://www.autonews.com/article/201...s-for-1st-time

Oh, and Buick was right smack in the middle for '18 & '19. How did they jump for '20? Increase their donations to JD Power?
New Buick’s are actually pretty damn legit. When was the last time you sat in one?
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Old 02-16-2020, 10:18 PM   #23
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Quote:
Originally Posted by godfather2112 View Post
New Buick’s are actually pretty damn legit. When was the last time you sat in one?
I don't do Buick. (Though I did ride in one a couple years ago). It was made elsewhere, so it was decent. I don't see myself buying one anytime soon. Maybe when I'm 70.
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