Welcome to the North American Subaru Impreza Owners Club Monday February 20, 2017
Home Forums WikiNASIOC Products Store Modifications Upgrade Garage
NASIOC
Go Back   NASIOC > NASIOC Reviews > Vendor Reviews

Welcome to NASIOC - The world's largest online community for Subaru enthusiasts!
Welcome to the NASIOC.com Subaru forum.

You are currently viewing our forum as a guest, which gives you limited access to view most discussions and access our other features. By joining our community, free of charge, you will have access to post topics, communicate privately with other members (PM), respond to polls, upload content and access many other special features. Registration is free, fast and simple, so please join our community today!

If you have any problems with the registration process or your account login, please contact us.
* Registered users of the site do not see these ads. 
Reply
 
Thread Tools Display Modes
Old 10-31-2016, 10:52 PM   #1
pmanliu
Scooby Newbie
Member Sales Rating: (2)
 
Member#: 361107
Join Date: Jul 2013
Chapter/Region: Tri-State
Location: NYC
Default Anarchy Motive - 1/5 Stars - Buyer Beware - An honest review

Hate to have to write this review, but wanted to share my honest and objective opinion about Anarchy Motive and warn other potential buyers.

TLDR: I ordered a custom 6 speed shift knob on 8/3/16. It is currently 10/31/16 (12+ weeks) and i still have no product, nor refund. Derrick has agreed to refund my money on 10/12 and still has not sent it. Per Derrick himself, I (the customer) am not worth his time, and he will send the refund "when he feels like it"

Basic timeline below:

- 8/3/16 - Ordered shift knob, confirmed that lead time is ~4-5 weeks
- 9/15/16 (1.5+ month later) - I contact Derrick to see if knobs are done. Derrick says they will ship the following week.
- 9/27/16 (almost 2 months later) - I ask to see if they have shipped. Derrick says there was a powdercoat issue, and knobs will ship starting 10/10 (already a whole month delayed, on top of the original month i waited)
- 10/12/16 - i check in on an update, and Derrick proceeds to state that at this point he "rather just send me a refund" because this is "not worth his time". Well, Derrick, this wouldn't be so difficult if the knob was actually finished as promised, many weeks ago.

Quote:
I'm sure it's sitting with the 200 other finished knobs. What's your address. I'm just going to mail you a check as a refund. This is not worth the time at this point. You're not the only customer, I have 136 orders before yours to go through and frankly I have other personal **** going on thats more important. So just send me the address and I'll mail you a check.
- 10/31 It is now 10/31, almost 13 weeks since ordering, and i still have no refund or product. My only fault in all this was I closed the credit card used to pay for the knob. Derrick promised to send a check and i have also provided him with a paypal address (same one used in ordering the item) that he could issue the refund through, of course neither has happened.

At this point, i'm not sure if i'll ever get my money back, which is quite unfortunate as i actually wanted this transaction to work out. I've read many negative reviews about Anarchy Motive in the past regarding his attitude, long wait times, or never receiving his product. Derrick claims in those same threads that these problems have been alleviated and that there was "no excuse" for his poor business in the past. Obviously I was fooled into believing him as nothing has changed at all based on my experience. For those who are in the marketing for a custom shift knob, there are other vendors who can fulfill and turnaround your order in a fraction of what Anarchy Motive would take (if they ever even finish, that is). For me, i went ahead and ordered a knob from Raceseng and received it 2 days later at my doorstep.

1/5 stars. Wish it would have worked out. Too bad it didn't. Would i ever get my money back? Who knows...
* Registered users of the site do not see these ads.

Last edited by pmanliu; 10-31-2016 at 11:00 PM.
pmanliu is offline   Reply With Quote
Sponsored Links
* Registered users of the site do not see these ads.
Old 11-01-2016, 12:20 AM   #2
AnarchyMotive
Former Vendor
Vendor Sales Rating: (5)
 
Member#: 324660
Join Date: Jun 2012
Default

Quote:
Originally Posted by pmanliu View Post
Hate to have to write this review, but wanted to share my honest and objective opinion about Anarchy Motive and warn other potential buyers.

TLDR: I ordered a custom 6 speed shift knob on 8/3/16. It is currently 10/31/16 (12+ weeks) and i still have no product, nor refund. Derrick has agreed to refund my money on 10/12 and still has not sent it. Per Derrick himself, I (the customer) am not worth his time, and he will send the refund "when he feels like it"

Basic timeline below:

- 8/3/16 - Ordered shift knob, confirmed that lead time is ~4-5 weeks
- 9/15/16 (1.5+ month later) - I contact Derrick to see if knobs are done. Derrick says they will ship the following week.
- 9/27/16 (almost 2 months later) - I ask to see if they have shipped. Derrick says there was a powdercoat issue, and knobs will ship starting 10/10 (already a whole month delayed, on top of the original month i waited)
- 10/12/16 - i check in on an update, and Derrick proceeds to state that at this point he "rather just send me a refund" because this is "not worth his time". Well, Derrick, this wouldn't be so difficult if the knob was actually finished as promised, many weeks ago.

- 10/31 It is now 10/31, almost 13 weeks since ordering, and i still have no refund or product. My only fault in all this was I closed the credit card used to pay for the knob. Derrick promised to send a check and i have also provided him with a paypal address (same one used in ordering the item) that he could issue the refund through, of course neither has happened.

At this point, i'm not sure if i'll ever get my money back, which is quite unfortunate as i actually wanted this transaction to work out. I've read many negative reviews about Anarchy Motive in the past regarding his attitude, long wait times, or never receiving his product. Derrick claims in those same threads that these problems have been alleviated and that there was "no excuse" for his poor business in the past. Obviously I was fooled into believing him as nothing has changed at all based on my experience. For those who are in the marketing for a custom shift knob, there are other vendors who can fulfill and turnaround your order in a fraction of what Anarchy Motive would take (if they ever even finish, that is). For me, i went ahead and ordered a knob from Raceseng and received it 2 days later at my doorstep.

1/5 stars. Wish it would have worked out. Too bad it didn't. Would i ever get my money back? Who knows...
It was not the same email that you ordered with.

The card was not under the same name as the person that placed the order.

The check has been mailed. You'll have it shortly. I have a picture of it if you want.

I apologize it didn't work out. Enjoy your raceseng knob.

I never once said you were not worth my time. In face I was always pretty quick about getting back to you, within hours usually.

Yeah, I should have gotten the check out sooner. I am sorry for that. However, when you sent me a message a few days ago I did explain the circumstances of where I was and why I hadn't sent a check out. I said I had more important personal **** to attend to at that point, it was not a "you are not important" comment, and I apologize if you took it that way. It was an at that moment comment and not an I don't value my customer. Given the way I wrote that I get why you may have taken it that way, I am sorry for that.

I handled it wrong and I apologize.
__________________
[B]
To view links or images in signatures your post count must be 10 or greater. You currently have 0 posts.


To view links or images in signatures your post count must be 10 or greater. You currently have 0 posts.

[/B]Maker of the finest quality Subaru specific shift knobs available. Unlimited options and custom work available. [B]

To view links or images in signatures your post count must be 10 or greater. You currently have 0 posts.
[/B]
AnarchyMotive is offline   Reply With Quote
Old 11-01-2016, 12:25 AM   #3
pmanliu
Scooby Newbie
Member Sales Rating: (2)
 
Member#: 361107
Join Date: Jul 2013
Chapter/Region: Tri-State
Location: NYC
Default

Quote:
Originally Posted by AnarchyMotive View Post
It was not the same email that you ordered with.

The card was not under the same name as the person that placed the order.

The check has been mailed. You'll have it shortly. I have a picture of it if you want.

I apologize it didn't work out. Enjoy your raceseng knob.

I never once said you were not worth my time. In face I was always pretty quick about getting back to you, within hours usually.

Yeah, I should have gotten the check out sooner. I am sorry for that. However, when you sent me a message a few days ago I did explain the circumstances of where I was and why I hadn't sent a check out. I said I had more important personal **** to attend to at that point, it was not a "you are not important" comment, and I apologize if you took it that way. It was an at that moment comment and not an I don't value my customer. Given the way I wrote that I get why you may have taken it that way, I am sorry for that.

I handled it wrong and I apologize.
The card is under my name, i am looking at the charge on my statement right now. The shipping address, like we discussed already, is under my SO's. The email address is mine as well. Regardless of all this - the refund should have been handled in a much timelier manner.

I get balancing work, business on the side, and personal manners is not exactly the easiest, but this could all have been avoided weeks ago.

I apologize it had to be escalated to this point in order to get my refund, but unfortunately it is what it is.
pmanliu is offline   Reply With Quote
Old 12-29-2016, 01:00 PM   #4
AnarchyMotive
Former Vendor
Vendor Sales Rating: (5)
 
Member#: 324660
Join Date: Jun 2012
Default

Quote:
Originally Posted by pmanliu View Post
1/5 stars. Wish it would have worked out. Too bad it didn't. Would i ever get my money back? Who knows...
I don't know...maybe after the check arrives and has been deposited you can file a claim with your credit card...ohhh wait, you already did that.

Thanks man.
__________________
[B]
To view links or images in signatures your post count must be 10 or greater. You currently have 0 posts.


To view links or images in signatures your post count must be 10 or greater. You currently have 0 posts.

[/B]Maker of the finest quality Subaru specific shift knobs available. Unlimited options and custom work available. [B]

To view links or images in signatures your post count must be 10 or greater. You currently have 0 posts.
[/B]
AnarchyMotive is offline   Reply With Quote
Old 12-29-2016, 01:07 PM   #5
pmanliu
Scooby Newbie
Member Sales Rating: (2)
 
Member#: 361107
Join Date: Jul 2013
Chapter/Region: Tri-State
Location: NYC
Default

Quote:
Originally Posted by AnarchyMotive View Post
I don't know...maybe after the check arrives and has been deposited you can file a claim with your credit card...ohhh wait, you already did that.

Thanks man.
HAH! Are you really bumping this thread? Don't you realize that the only thing you're hurting is YOUR OWN BUSINESS? Real professional Derrick. Now, you come back months later, making up lies and slander.

Filing a claim after i deposited the check? FALSE. As we already straightened out in our private messages, i filed a claim BEFORE YOU SENT A CHECK, as i had been waiting weeks for a check, that you (obviously) had no intention of sending until i took this public. After you had sent the check, i immediately called my CC company to pause the claim, which, unfortunately out of my control, they did not. After they ruled the claim in my favor, i spent another HOUR on the phone having them to reverse the claim so that you can get your money back (you're welcomed).

In no way was i ever trying to steal from you. I can't say the same for you to me though. If anyone has any doubts, i have proof, screenshots, and letters with all this documented.

Once again Derrick, this could have all been avoided if a) you actually sent me my merchandise in the time agreed (although i gave you 2 extra months already), or b) you sent me my refund in a timely fashion instead of making me wait weeks for it. No one to blame but yourself.

1/5 stars? No, you deserve a 0/5 stars for both service and maturity.

pmanliu is offline   Reply With Quote
Old 12-29-2016, 01:09 PM   #6
pmanliu
Scooby Newbie
Member Sales Rating: (2)
 
Member#: 361107
Join Date: Jul 2013
Chapter/Region: Tri-State
Location: NYC
Default

Quote:
Originally Posted by AnarchyMotive View Post
I handled it wrong and I apologize.
If you truly think you handled it wrong and "apologize" then stop bumping this thread and beating on a dead horse.
pmanliu is offline   Reply With Quote
Old 12-29-2016, 01:11 PM   #7
AnarchyMotive
Former Vendor
Vendor Sales Rating: (5)
 
Member#: 324660
Join Date: Jun 2012
Default

Ha, that's funny. Not really what the paperwork says man.

Enjoy your raceseng knob man.

Hope you had a nice holidays and have a nice new years.
__________________
[B]
To view links or images in signatures your post count must be 10 or greater. You currently have 0 posts.


To view links or images in signatures your post count must be 10 or greater. You currently have 0 posts.

[/B]Maker of the finest quality Subaru specific shift knobs available. Unlimited options and custom work available. [B]

To view links or images in signatures your post count must be 10 or greater. You currently have 0 posts.
[/B]
AnarchyMotive is offline   Reply With Quote
Old 12-29-2016, 01:15 PM   #8
pmanliu
Scooby Newbie
Member Sales Rating: (2)
 
Member#: 361107
Join Date: Jul 2013
Chapter/Region: Tri-State
Location: NYC
Default

Quote:
Originally Posted by AnarchyMotive View Post
Ha, that's funny. Not really what the paperwork says man.

Enjoy your raceseng knob man.

Hope you had a nice holidays and have a nice new years.
Okay. Your paperwork and my paperwork can disagree. Not sure why you need to bring this back up. I have no intention of ever doing business with you again and i'm sure the same for you with me.

I'm very happy with my raceseng, that i received in 2 business days from time of ordering to arriving at my door.

Free plug for raceseng for those who actually want to receive their shift knob! http://www.raceseng.com/auto/subaru

Happy holidays also and hope your attitude changes in 2017 for your own sake.
pmanliu is offline   Reply With Quote
Old 12-29-2016, 01:27 PM   #9
encity5
Scooby Newbie
Member Sales Rating: (0)
 
Member#: 444826
Join Date: Apr 2016
Default

Quote:
Originally Posted by AnarchyMotive View Post
I don't know...maybe after the check arrives and has been deposited you can file a claim with your credit card...ohhh wait, you already did that.

Thanks man.
I dont get it. Sounds like you got him a refund check. (albeit ridiculously late) and he reversed the credit card claim so you got your money as well.

Your score got settled, obviously you two wont be doing business.

What exactly was your point in bringing this old thread back up?
encity5 is offline   Reply With Quote
Old 12-29-2016, 01:29 PM   #10
AnarchyMotive
Former Vendor
Vendor Sales Rating: (5)
 
Member#: 324660
Join Date: Jun 2012
Default

Quote:
Originally Posted by encity5 View Post
I dont get it. Sounds like you got him a refund check. (albeit ridiculously late) and he reversed the credit card claim so you got your money as well.

Your score got settled, obviously you two wont be doing business.

What exactly was your point in bringing this old thread back up?
That's the hang up. According to my bank it's still in limbo. If he did, great. If not, oh well.
__________________
[B]
To view links or images in signatures your post count must be 10 or greater. You currently have 0 posts.


To view links or images in signatures your post count must be 10 or greater. You currently have 0 posts.

[/B]Maker of the finest quality Subaru specific shift knobs available. Unlimited options and custom work available. [B]

To view links or images in signatures your post count must be 10 or greater. You currently have 0 posts.
[/B]
AnarchyMotive is offline   Reply With Quote
Reply

Thread Tools
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Forum Jump

All times are GMT -4. The time now is 12:04 PM.


Powered by vBulletin® Version 3.7.0
Copyright ©2000 - 2017, Jelsoft Enterprises Ltd.
Powered by Searchlight © 2017 Axivo Inc.
Copyright ©1999 - 2017, North American Subaru Impreza Owners Club, Inc.