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#1 |
Scooby Newbie
Member Sales Rating: (6)
Member#: 67621
Join Date: Aug 2004
Location: Rochester NY
Vehicle:2008 STI Aspen White |
![]() Picked up a set of PIAA Ion's from them a little while ago, turns out one of them had a factory defect. PM'd Safe Drives, and they took care of me real well. Very friendly and very responsive. They sent me out a replacement part, paid for shipping back. Excellent people.
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#2 |
Scooby Specialist
Member Sales Rating: (9)
Member#: 91328
Join Date: Jul 2005
Chapter/Region:
NESIC
Location: Boston
Vehicle:2004 WRX STi PSM/Brake dust |
![]() ![]() ![]() Ordered my Hella Supertones today from them and had a bit of a credit card issue with the online ordering. Called them up got it taken care of; however, I got a call back a few mins later verifying that we got the issue worked out as to make sure there was no delay in the order process.. Gotta love dedicated sales persons =) I also asked about painting the grille on the pair as I want to change the color from Red to.. well it's a surprise.. As soon as the horn comes in and I have my painting project complete I'll post pics and then pics of the install.. Buy stuff from this place.. or else ![]() |
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#3 |
Scooby Guru
Member Sales Rating: (19)
Member#: 78952
Join Date: Jan 2005
Chapter/Region:
MAIC
Location: BSG junkie
Vehicle:2005 WRX CGM |
![]() Just wanted to put in my vote for using Safe Drives. Charles is a great guy, really quick to respond to phone calls or PM's/emails. I've had three orders with them so far and with really good results each time. I would highly reccomend using them for anything Hella/Piaa related without a doubt.
If they don't have it on their website call them up and they'll make sure they can get it to you. That's a nice touch in my mind. |
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#7 |
Scooby Newbie
Member Sales Rating: (0)
Member#: 125062
Join Date: Sep 2006
Chapter/Region:
NWIC
Location: Bellevue
Vehicle:06 LGT Wagon (ABP) Ford Escort Chumpcar |
![]() Just bought a G-Force Hybrid helmet from SafeDrives - great experience (they helped me get the right size, because I was between sizes), and it got here just in time for my trackday this weekend. Thanks, SafeDrives!
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#8 |
Scooby Guru
Member Sales Rating: (49)
Member#: 55252
Join Date: Feb 2004
Chapter/Region:
SCIC
Location: i know, i regret it too
Vehicle:* pullup bar * |
![]() wow nice.. this thread is bumped on a yearly basis
down the road, i really want to get a cage.. now i know who i'll get it from=) |
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#10 |
Scooby Newbie
Member Sales Rating: (3)
Member#: 124666
Join Date: Aug 2006
Chapter/Region:
NWIC
Location: Salem, Oregon
Vehicle:2005 Evo MR 02 WRB WRX |
![]() Safe Drives rules!!! Bought my roll cage from them and they answered all my questions and made sure I bought the correct cage for my car. I highly recommend Safe Drives to everyone.
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#11 |
Former Vendor
Vendor Sales Rating: (129)
Member#: 75146
Join Date: Nov 2004
Chapter/Region:
NWIC
Location: Portland, Oregon, USA
Vehicle:1998 Impreza Wagon |
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__________________
Charles Buren To view links or images in signatures your post count must be 10 or greater. You currently have 0 posts. 877-739-1713 Toll Free cburen at at at at safedrives.com |
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#12 |
Scooby Newbie
Member Sales Rating: (6)
Member#: 205742
Join Date: Mar 2009
Location: Buffalo, NY
Vehicle:1995 RSTI |
![]() Figured I would bump this rather than starting something new. I believe that this vendor has disappeared. I ordered a seat from their website on sunday night. It is now thursday and I have received no shipping information. Their info@safedrives email comes back as undeliverable. cburen@safedrives does not get answered. I have called at least 15 times over the past few days with no answer, and I have left a few messages and have not received a call back. Planning to issue a chargeback tomorrow if I don't hear from them. It looks like I am not the only person with this issue.
Does anyone know the vendor personally that could get in touch with him? They had a great reputation (they answered my email relatively quickly about 4 months ago when I had a question about a product). |
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#13 |
Scooby Newbie
Member Sales Rating: (6)
Member#: 205742
Join Date: Mar 2009
Location: Buffalo, NY
Vehicle:1995 RSTI |
![]() I filed a chargeback today. Within 2 minutes of filing (no exaggeration), I received a call from the vendor apologizing for the delay-- stated that personal and technical issues prevented communication. I was advised that he could not fulfill the order, stated that he was going to issue me a refund.
I truly believe that the vendor has the best intentions based on a long long history of happy customers. I understand that running a business on your own can be difficult if something bad happens in your personal life. Please CALL to order until he gets his **** worked out. |
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#14 |
Scooby Newbie
Member Sales Rating: (6)
Member#: 205742
Join Date: Mar 2009
Location: Buffalo, NY
Vehicle:1995 RSTI |
![]() I am no longer being nice. I have not received my refund yet and this next thing pissed me off. Myself and someone else had posted on the Safedrives Facebook page about placing orders and having zero communication with the vendor after many days. Rather than responding to this, safedrives deleted the comments from their facebook.
I no longer recommend doing business with them. They have time to monitor their facebook comments but no time to have any correspondence with paying customers-- then they cancel the order when they are forced to communicate after the customer files a chargeback. Sad to see one of the more reputable businesses failing. |
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